This Privacy Policy describes how Knogro IT Services (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our services, including digital marketing, software development, and IT consulting services.
Summary: We collect minimal personal data required to deliver our services. We never sell your data and implement strong security measures to protect your information.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, company details
- Service Data: Information required to deliver our IT and digital marketing services
- Technical Information: IP address, browser type, device information, usage data
- Marketing Data: Campaign performance data, analytics, and engagement metrics
- Payment Information: Billing details for service subscriptions (processed securely)
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and maintain our IT services
- To develop, improve, and personalize our services
- To communicate with you about service updates and offerings
- To monitor and analyze service performance and marketing campaigns
- To process payments and prevent fraudulent transactions
- To comply with legal obligations and protect our rights
3. Data Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: With trusted third parties who assist in delivering our services
- Business Transfers: In connection with any merger or sale of company assets
- Legal Requirements: When required by law or to protect our legal rights
- Marketing Partners: Only with your explicit consent for specific campaigns
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including:
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability testing
- Access controls and authentication protocols
- Employee training on data protection practices
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Request data portability
- Withdraw consent at any time
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience on our websites
- Analyze service usage and performance
- Deliver personalized content and advertising
You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the 05 January 2024 date.